FAQ & Site Info

Terms of Service

Shipping & Delivery:
Orders are shipped to the United States and most international destinations pending payment and address confirmation. International shipments are limited to a maximum weight of about four pounds. Due to shipping restrictions, we cannot ship to APO/FPO addresses.

Orders are processed during normal business hours with limited processing on weekends and national holidays.

Shipping Methods:

Ground (Standard Shipping Method) - 4-7 Business days
USPS - 2-9 Business days
International - 6-20 Business days

Products purchased or received under these terms and conditions are subject to the export laws and regulations of the United States of America.

Returns & Replacements:

No returns except for defective or goods damaged in shipment.

Ordering:

Orders are accepted on website at anytime. A secure connection using SSL is activated during the entire checkout process. It is recommended to avoid using the browser back button during checkout. It is more secure to click on the link desired.


Order Status:

Order status may be obtained by contacting us. Order status is also provided by email whenever the status changes during normal processing.

Product Information:

Products are new and come with manufacturer’s warranties where applicable.

Pricing Information:

Pricing is subject to change without notice. Pricing is never adjusted after an order has been placed.

Payment Methods Accepted:

eCrater


Order Acceptance:

Order confirmation whether electronic or otherwise, does not signify our acceptance of your order; nor does it guarantee an offer to sell. We reserve the right to accept or reject your order for any reason at anytime after receiving your order. We reserves the right to limit the quantity you ordered of any item without prior notice to you anytime after receiving your order.

Typographical errors:

Images may not always depict the product exactly. We reserve the right to halt an order in the event of a typographical error in a product description or price. You will be informed of such events.

Trademarks

All product names are trademarks or registered trademarks of their respective holders. All product names and company logos mentioned herein remain the trademarks of their respective owners.